（September issue 1968 DDB News）
INTERVIEWER: Is it true that you are a perfectionist?
KRONE: I resent the charge. A perfectionist is someone who finishes the backside of a drawer, which I consider completely unnecessary. I spend a lot of time on the front, but I am definitely not interested in the backside of the drawer.
I feel that there's this imaginary line, and you have to get over that line. As soon as I feel I'm over that line, I quit. I don't go any further. I'll leave a thing without all the ends pulled in as soon as it's over that line.
INTERVIEWER: You mean you have a certain standard and when you reach it, you stop.
KRONE: Yes, just like everybody else.
Now, maybe that line is in a different place for me. It all depends on where you place that line. For example, in engravings or television production I feel that I'm not a stickler no matter what anyone says. If the page has the effect I was after, I 'm not interested in petty little corrections.
KRONE: I got on Volkswagen because I was the only one who'd ever heard of the car. I had one of the first Volkswagens in the United States, probably one of the first hundred, long before I ever worked here.
And just to show you how wrong a person can be -- and how fallible I am -- I was dead set against the Volkswagen campaign as we did it.
I felt that the thing to do with this ugly little car was to make it as American as possible, as fast as possible. Like, let's get Dinah Shore also.
What's that thing she used to sing?
"See the USA in your Chevrolet."
I wanted "See the USA in your Volkswagen."
With models around the car and TV extravaganzas.
INTERVIEWER: But it was on Volkswagen that you changed the look of ads. You changed the way the copy looked.
KRONE: Well, first let me say that on Volkswagen I felt so strongly that we were doing the wrong thing -- even though I contributed my third to it, certainly -- that I finished up three ads, went on vacation to St. Thomas, depressed, came back two weeks later, and I was a star.
1st VW ad.
Is Volkswagen contemplating a change?
The answer is yes.
Volkswagen changes continually through-out each year. There have been 80 changes in 1959 alone.
But none of these are changes you, merely see. We do not believe in planned obsolescence . We don't change a car for the sake of change. herefor the doughty little Volkswagen shape will still be the same.
The familiar snub nose will still be intact.
Yes, good as our car is, we are constantly finding ways to make it better.
For instsnce, we have put permanent magnets in the drain plug. This will keep the oil free of tiny metal particles, since the metal adheres to the magnets.
Our shift, we are told, is is the best in the word. But we found a way to make it even smoother.
We riveted special steel springs into our clutch plate lining.
The Volkswagen had changed completely over the post eleven years, but not its heart or gface.
VW ownerskeep their cars year after year, securein the knowladge that their used VW is worth almost as much as a new one.
INTERVIEWER: You say you contributed your third. Not your half?
KRONE: My third, Bill Bernbach's third, and Julian Koenig's third.
INTERVIEWER: What was Bill Bernbach's third?
KRONE: Mostly in keeping me from doing the other. Also, the whole concept of speaking simply, clearly and with charm belongs to him. There was nothing new about the Volkswagen idea, the only thing was that we applied it to a car.
Probably eight years before that, Bernbach did an ad for Fairmont strawberries where he showed a whole strawberry in the middle of a big page, just one life-sized strawberry.
And the headline was: "It seemed a pity to cut it up." What they were selling were the only whole frozen strawberries on the market.
The point being that a strawberry has to be perfect in order to keep it whole.
Volkswagen is not any different from that ad that he did a long time before. The only thing different about it was its application to cars -- and that's different enough. I took traditional layout A, which had always existed:
2/3 picture, 1/3 copy, three blocks with a headline in between. But I changed the picture.
The picture was naked-looking, not full and lush. The other small change was the copy, which was sans serif rather than serif.
INTERVIEWER: And nobody'd ever done that before?
KRONE: Not with that layout, no. It was an editorial look, but with sans serif type.
2nd VW ad.
Why the engine in the back?
In conventional cars, a front engine turns the rear wheels through a long drive shaft.
But VW's rear engine gives direct power to the wheels, saving weight and power.
It is the most efficient and economical design. It means greater visibility when driving -- you see over VW’s snub nose. And the rear engine gives your rear wheels better traction. In mud, sand, ice, snow, where other cars skid, you go.
Its location, however, is the least unusual feature of the Volkswagen engine.
For one thing, it is air-cooled, on astonishing advantage when you think about it. No water to boil over in summer, or to freeze in winter. No anti-freeze needed. No radiator problems.
The engine is ingeniously cost of aluminum and magnesium alloys and is very light and powerful; undoubtedly the toughest 198 lbs. going.
It is beautifully machined for minimum friction; you will probably never need oil between changes. And so efficient that top and cruising speeds are the same.
Your VW runs at 70 mph all day without strain. And in normal driving you get an honest 32 miles to a gallon --- regular gas.
INTERVIEWER: The look of the copy was very different. The use of "widows" which we spoke of once before.
KRONE: I actually cut those "widows" into the first Volkswagen ads with a razor blade and asked Julian Koenig to write that way. I deliberately kept the blocks from being solid, and when I felt that a sentence could be cut in half I suggested it just to make another paragraph.
INTERVIEWER: You mean the layout came before the copy style? The copy style came about because of the way it would look on a page?
INTERVIEWER: You're saying that they should be.
KRONE: Yes, but everybody wants to belong to the current club. There's safety in that, I suppose. And they want to show they're smart enough to recognize what's good, what's "in." They think being current, being fashionable is being new. And it's really the opposite of new.
If you get a medal in the Art Directors Club, the chances are that what you did was not an innovation. I'd say that about almost every medal that I've gotten. They were for innovations that were already a year or two old, and, therefore, easy to digest.
If people say to you "that's up to your usual great standard" then you know you haven't done it.
"New" is when you've never seen before what you've just put on a piece of paper. You haven't seen it before and nobody else in the world has ever seen that thing that you've just put down on a piece of paper. And when a thing is new all you know about it is that it is brand new. It's not related to anything that you've seen before in your life. And it's very hard to judge the value of it. You distrust it, and everybody distrusts it. And very often it's somebody else who has to tell you that that thing has merit, because you have no frame of reference, and you can't relate it to anything that you or anybody else has ever done before.
Alexey Brodovitch at the New School was the one who put me on to "new." Students would bring in something to class that they thought was spectacular, but he'd toss it aside and say: "I've seen this once before somewhere."
And he wouldn't even discuss it.
INTERVIEWER: What was his reaction when you did something he'd never seen before?
KRONE: I never did anything he'd never seen before while I was in his class. I wasn't ready.
And now that I've done all that talking about " new" let me contradict myself and take a swing at the current trend toward "doing your own thing."
I asked one of our writers recently what was more important: Doing your own thing or making the ad as good as it can be. The answer was: "Doing my own thing." I disagree violently with that. I'd like to propose a new idea for our age: until you've got a better answer, you copy.
I copied Bob Gage for 5 years. I even copied the leading between his lines of type. And Bob originally copied Paul Rand, and Rand first copied a German typographer named Tschichold. The thing to do when you get a requisition is to find an honest answer. Solve the problem. Then, if through the years a personal style begins to emerge, you must be the last to know. You have to be innocent of it.
INTERVIEWER: I'd wanted to ask you about the Avis layout. That was new too, wasn't it?
KRONE: Yes. I remember going home on the train one night with Bob (Gage). Everybody at that time was doing Volkswagen layouts.
In fact, the headlines were getting smaller and smaller, and the fashion at the time was to write three meaningful words, so strong in themselves that you could set them in very small type. And we had a discussion about this on the train, and he said: "How much smaller can headlines get before they become invisible?"
And I thought about it.
I was working on Avis currently and looking for a page style. Now that's very important to me, a page style. I feel that you should be able to tell who's running that ad at a distance of 20 feet.
INTERVIEWER: Just by the page style?
KRONE: Just by the page style. You can tell a Volkswagen ad from a distance of 30 feet, and an Avis ad from a distance of 40 feet.
Anyway, to get back to this headline thing.
I started thinking about what he'd said, how absurd it was getting with these headlines getting smaller and smaller. So what I did was I took the Volkswagen style and turned it inside out: the headline became big, and not in the middle, I put it on top.
The picture became small, and the copy became large. It was very carefully, methodically done, very coolly arrived at. It was not inspired. It was a mathematical solution. I made everything that was big, small, and everything that was small, big.
KRONE: Why don't you come clean and ask me why I'm so slow.
INTERVIEWER: 0.K. Why are you so slow?
KRONE: I have no defense, only a reason.
Though a New Yorker, I had a German upbringing.
And I'm the recipient of the best of such an upbriging as well as the victim of the worst part of it. A German son is always wrong until he's proved himself to be right.
He is a know-nothing and has everything to prove.It gives you a certain insecurity which is the opposite of "chutzpah." You tend to rework things and believe they're never good enough, because, after all, you're a "knownothing."
David Ogiivy once said: "An agency ought to be on time, just like a good tailor." But in defense, I'd like to say that I've got the best tailor outside of Rome -- and he's always late!
INTERVIEWER: Do you enjoy it, the work?
KRONE: I don't know. I go back and forth. Advertising is stupid. Advertising is great. Advertising is totally unnecessary. Advertising is the most vital art form of our day.
It depends on what week it is. I think they're both true.
I didn't plan out my existence. "I'm going
to do this for two years, this for three years,
and then I'll be a vice president, and so on."
I never heard of stock options. All I did was keep my nose on the board. I worked my ass off.
I worked just like my father and mother worked. My father was an orthopedic shoemaker and my mother was a seamstress, and I believe that they were probably the best shoemaker and seamstress in America.
I believe that with all my might. And I guess that's how it all happened.
They used to work their heads off. And people said they were the best.
(Reprinted with permission of Sandra Karl, interviewer)